Aralink private limited | www.ara.store

1. Introduction

Welcome to Aralink private limited ("ARA", "we", "our", or "us"). We operate the website www.ara.store and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our site.

2. Information We Collect

We may collect the following categories of information:

• Personal Information: Name, email address, phone number, and shipping/billing address.
• Payment Information: Billing and transaction details, processed securely via third-party payment providers (e.g., Razorpay). We do not store your full card details on our servers.
• Technical Data: IP address, browser type, device information, and operating system.
• Usage Data: Pages visited, time spent on site, clicks, and browsing behaviour.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders and deliver purchased products.
• Improve website performance, design, and overall user experience.
• Communicate with you regarding your orders, customer support, updates, and promotional offers.
• Run targeted advertisements through Meta Platforms (Facebook and Instagram).
• Comply with applicable legal obligations.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies, including the Meta Pixel, to:

• Track website traffic and understand user behaviour on our site.
• Measure the performance and effectiveness of our advertisements.
• Show you relevant ads on Meta platforms, including Facebook and Instagram.

You may opt out of cookie-based tracking by adjusting your browser settings or using Meta's Ad Preferences tool available atfacebook.com/ads/preferences.

5. How We Share Your Information

We do not sell your personal information. We may share your data with:

• Payment processors (e.g., Razorpay) to complete transactions securely.
• Logistics and delivery partners to fulfil and ship your orders.
• Meta Platforms (Facebook/Instagram) for advertising and remarketing purposes via the Meta Pixel.
• Legal authorities if required to do so by law or in response to valid legal processes.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements. Once data is no longer required, we will securely delete or anonymise it.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your data, subject to applicable legal requirements.
• Opt out of marketing communications at any time by clicking 'unsubscribe' in any email we send.

To exercise any of these rights, please contact us at the details provided in Section 9.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

9. Contact Us

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the effective date at the top of this page. We encourage you to review this Policy periodically to stay informed about how we protect your information.

© 2026 ARA Cold Therapy Skincare. All rights reserved. | www.ara.store